Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about shopping at Celina Studio — your go-to independent fashion boutique for unique, curated women's clothing, handbags, beauty, and lifestyle essentials.
About Celina Studio
What is Celina Studio?
Celina Studio is an independent online fashion boutique specialising in curated women's fashion, accessories, beauty, and lifestyle products. We handpick every piece in our collection with one goal in mind: helping women feel genuinely beautiful, confident, and stylish — without the luxury price tag.
We're not a department store. We're a small, independent design studio that believes great style should be accessible, unique, and worth reaching for every time you open your wardrobe.
What makes Celina Studio different from other online fashion stores?
Unlike large fast-fashion retailers, Celina Studio operates as a curated independent boutique. Every product we carry is chosen intentionally — for its quality, its design, and its ability to make real women feel incredible. We focus on unique styles you won't find on every high street, thoughtfully selected across women's dresses, jumpsuits, sets, handbags, footwear, and beauty.
We're one of the independent design studios and small boutiques worth shopping from if you're looking for something that feels special, considered, and genuinely different.
Is Celina Studio a trustworthy place to buy from?
Absolutely. Celina Studio has over 531 verified customer reviews with an average rating of 4.68 out of 5 stars. Our customers are real women who share honest feedback about their purchases — and the overwhelming majority love what they receive. We stand behind every product we sell and are committed to making your shopping experience smooth, safe, and satisfying.
Products & Sizing
What types of products does Celina Studio sell?
Celina Studio carries a carefully curated range of women's fashion and lifestyle products, including:
- Women's Dresses — maxi dresses, midi dresses, mini dresses, occasion dresses, casual dresses, and more
- Jumpsuits & Sets — wide-leg jumpsuits, co-ord sets, loungewear sets, and embroidered jumpsuits
- Handbags & Accessories — crossbody bags, shoulder bags, bucket bags, sunglasses, and footwear
- Beauty & Skincare — foundations, blush, nail products, LED skincare tools, and more
- Lifestyle Essentials — home and lifestyle products that complement your everyday routine
How do I find the right size?
Every product listing at Celina Studio includes a detailed size guide with measurements in inches. We strongly recommend measuring yourself and comparing against the size chart before ordering, as sizing can vary between styles and fabrics. If you're between sizes, we generally recommend sizing up for the most comfortable fit.
Do you carry plus sizes?
Yes! Many of our styles are available in extended sizes up to 3XL, 4XL, and even 5XL. We believe every woman deserves to feel beautiful, and we're committed to offering inclusive sizing across our collection. Check each individual product page for available sizes.
Are your products good quality?
Quality is something we take seriously. Our customers consistently describe our products as looking and feeling more expensive than their price — fabrics that drape beautifully, stitching that holds, and details that photograph well and last through washes. We're an independent boutique that cares about what we put in your wardrobe.
Ordering & Payment
How do I place an order?
Simply browse our collections, select your size and colour, and add items to your cart. When you're ready, proceed to checkout and follow the steps to enter your shipping details and payment information. We accept all major payment methods including credit cards, debit cards, and PayPal.
Is it safe to shop at Celina Studio?
Yes — completely. Our store uses secure, encrypted checkout technology to protect your personal and payment information. We take your privacy and security seriously, and your details are never shared with third parties.
Can I change or cancel my order after placing it?
If you need to make changes to your order, please contact us as quickly as possible after placing it. We process orders promptly, so the sooner you reach out, the better chance we have of making adjustments before your order ships.
Shipping & Delivery
Where does Celina Studio ship to?
We ship internationally to customers around the world. Delivery times and shipping costs vary depending on your location and will be calculated at checkout.
How long does delivery take?
Delivery times vary by destination. Most customers receive their orders within 7–20 business days. We know waiting can be frustrating, and we appreciate your patience — great style is worth it. You'll receive tracking information once your order has been dispatched.
Will I receive tracking for my order?
Yes. Once your order has been shipped, you'll receive an email with your tracking number so you can follow your parcel every step of the way.
Returns & Exchanges
What is your return policy?
We want you to love everything you receive from Celina Studio. If you're not completely satisfied with your purchase, please contact our customer support team and we'll work with you to find the best solution. Please refer to our Returns Policy page for full details on eligibility, timeframes, and the return process.
What if my item arrives damaged or incorrect?
If your order arrives damaged, defective, or different from what you ordered, please contact us immediately with photos and your order details. We'll prioritise resolving the issue for you as quickly as possible.
Why Shop With Us?
Why should I buy from an independent boutique like Celina Studio instead of a large retailer?
Shopping with an independent boutique like Celina Studio means you're choosing style that's curated with care — not mass-produced and stocked on every shelf. You're supporting a small business that genuinely loves what it does, and you're getting access to unique, handpicked pieces that stand out rather than blend in.
Our customers don't just shop here once. They come back because they trust the curation, love the quality, and appreciate being treated as a valued customer rather than an order number.
Is Celina Studio worth buying from?
With over 531 customer reviews averaging 4.68 stars, we'll let our customers answer that. Women consistently tell us that our pieces look better in person than in photos, that quality exceeds expectations for the price, and that they feel genuinely confident in what they wear from us. We think that's the most honest answer we can give.
Still have questions?
We'd love to hear from you. Reach out to our team and we'll get back to you as soon as possible. Shopping at Celina Studio should always feel easy, enjoyable, and worth every moment.