Shipping
At Celina Studio, we are committed to providing a smooth and reliable shopping experience. We currently ship orders to customers within the United States.
Order Processing & Shipping
Orders are generally processed and shipped within 2–10 business days, depending on the product and fulfillment location.
For products fulfilled from a U.S. warehouse, delivery is generally 2–5 business days after shipment. Products fulfilled from an overseas warehouse may generally require 5–10 business days within the United States.
Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier conditions, weather, holidays, or other circumstances outside our control.
Shipping Costs
Applicable shipping charges will be displayed during checkout before you complete your purchase. Shipping costs may vary depending on the product and shipping destination.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation with tracking information.
Please allow some time for tracking information to become active after the package has been handed to the carrier.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please contact us as soon as possible if you notice an error in your address. We cannot guarantee that changes can be made after an order has entered processing or shipment.
Delivery Issues
If your package is delayed, appears to be lost, or the tracking information shows an unexpected delivery status, please contact Celina Studio Customer Care with your order number and tracking information. We will review the shipment and assist you with the available resolution.
If tracking confirms that a package has been delivered, please first check around the delivery location and with household members or neighbors before contacting us.
Multiple Products in One Order
Orders containing multiple products may occasionally be shipped separately depending on product availability and fulfillment location. You may therefore receive more than one tracking number or package for a single order.
Contact Us
For shipping questions or assistance with an order, please contact Celina Studio Customer Care through the contact information provided on our website.
Returns
Last Updated: August 22, 2026
At Celina Studio, we want you to feel confident when shopping with us. Eligible products may be returned within the timeframe and conditions outlined below.
1. Return Period
Eligible items may be returned within 7 days of delivery.
To qualify for a return, the item must be:
- Unworn and unused
- In its original condition
- Returned with the original tags attached
- Returned with the original packaging and SKU label, where applicable
Items that do not meet these requirements may not be eligible for a refund.
2. Exchanges
We do not offer exchanges.
If you would like a different size, color, or style, you may return the eligible item and place a new order.
3. How to Request a Return
To request a return, please contact Celina Studio Customer Care within 7 days of delivery.
Please include your order number, product name, and reason for the return.
Please do not send an item back before receiving return instructions from Celina Studio.
4. Return Shipping
Eligible returns are subject to the applicable return arrangements for the product. Where free return shipping applies, Celina Studio will provide the appropriate return instructions.
5. Damaged, Defective, or Incorrect Items
If you receive an item that arrives damaged, defective, or is materially different from the item you ordered, please contact us as soon as possible.
Please provide your order number and clear photographs showing the issue and, where relevant, the product packaging. We will review the situation and provide the appropriate resolution.
6. Refunds
Once an eligible return has been received and processed, the applicable refund will be issued to the original payment method.
Your bank or payment provider may require additional processing time before the refunded amount appears in your account.
7. Return Eligibility
Returns are subject to the conditions outlined in this policy. Products must be returned in their original condition and within the applicable return period.
8. Contact Us
For return or refund questions, please contact:
Celina Studio
Email: contact@shopcelinastudio.com
Website: shopcelinastudio.com
